![]() We will not refund the fee if You cancel the Service after it has started. If You wish to cancel the Service You must do so in writing. If the item cannot be delivered it may be returned to the sender complete with the new address label.Įxcept in the case of temporary redirection, when the Service expires all post addressed to Your old address may be delivered as addressed or may be returned to sender, in accordance with our operational procedures. There is a delay of at least one working day in delivery of redirected post.Ī new address label is applied to each redirected item or pouch. We will require at least five working days’ notice to put the Service in place. A parent or guardian must sign their own name for a minor requesting the Service and insert the minor’s year of birth where indicated. The applicant(s) who sign(s) this form must be 18 years of age or older. You confirm that the new address stated on this application is Your true and correct address. The service is only available for the redirection of residential post to which You are entitled. In these terms and conditions “You” and “Your” refer to the applicant(s) for the Service and “We”, “Us” and “Our” refer to An Post, having its registered office at GPO, O’Connell Street Lower, Dublin 1, D01 F5P2. These terms and conditions apply to An Post’s Residential Redirection Service (hereinafter referred to as the “Service”). We accept driving licences, passports, employer photo ID or student photo ID from third level colleges as proof of identify.Ī utility bill, bank or building society statement, issued within the last five months and bearing the address mail is to be redirected from, will be accepted as proof of address. You will need proof of identity and proof of address if you are applying at the post office. Just enter the email address you used to set up your redirection service and we will send it to that address. If you lose your reference number and you have applied online, we can resend it to you. What do I do if I lose my reference number? To cancel a Redirection Service, we need a letter signed by everyone using the service to be sent to: An Post Redirection Unit, General Post Office, O’Connell Street Lower, Freepost, Dublin 1, D01 F5P2. You will receive confirmation by email once payment is successful.Select the duration of the Service you need. ![]() Enter the Redirection Service reference number and your PIN number.You can renew an existing redirection online provided there are at least three working days before the expiry date. Things to know How do I renew an existing redirection? If you are paying by debit or credit card, the name on the card must match the name of one of the individuals having mail redirected.
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